Poultry Saaradhi
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Privacy & Data Governance

Privacy Policy

Effective Date: October 11, 2026 DPDP Act, 2023 Compliant Data Fiduciary: Rythu Saradhi Solutions Pvt. Ltd.

01. Data Fiduciary & Policy Scope

This Privacy Policy is issued by Rythu Saradhi Solutions Private Limited ("Rythu Saradhi Solutions", "Poultry Saaradhi", "We", "Us", or "Our"), a private limited company registered at Anantapur, Andhra Pradesh, India, acting as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000.

This Policy governs the collection, processing, storage, protection, and disclosure of personal data and commercial farm operational records collected from users of the Poultry Saaradhi (and PoultryDoc) mobile applications, web dashboards, APIs, and cloud services.

02. Categories of Data We Collect

We collect only the minimum data necessary to deliver flock tracking, mortality analytics, weather advisories, and farm accounting:

Data Category Specific Items Operational Purpose
Identity & Profile Mobile phone number, user name, farm/company name, role designation (Admin, Manager, Supervisor, Accountant). OTP phone authentication, user session security, and multi-tenant access control.
Farm Geography Shed GPS coordinates, village, mandal, district, postal PIN, state. Hyper-local micro-climate weather forecasts, heat wave alerts, and regional disease notices.
Flock Production Chick placement date, initial count, daily mortality (night vs day), bird weight samples, feed & water logs. Flock age tracking, FCR calculation, silo stock days-remaining, and mortality trend analysis.
Financial Accounts Operating expenses, feed inward invoices, lifting tickets, buyer names, payment methods (Cash, UPI, Cheque, Bank). Batch cost accounting, final batch profitability settlement, and vendor payables tracking.
Diagnostic Photos Photographs of sick birds, droppings, post-mortem signs, and expense vouchers. Algorithmic disease triage assistance and voucher recordkeeping.

03. Lawful Grounds & Processing Purposes

Under the DPDP Act 2023, data processing is carried out based on:

  • Explicit Consent: Granted when requesting and validating your mobile OTP to log in.
  • Contractual Performance: Necessary to compute FCR, feed depletion alerts, lifting settlements, and financial ledgers.
  • Legitimate Agricultural Use: Generating mandal-level heat stress advisories and regional biosecurity alerts.
  • Statutory Tax Compliance: Generating GST tax invoices and maintaining audit records under Indian law.

04. Strict Non-Sale of Personal & Farm Data

ABSOLUTE PLEDGE: WE NEVER SELL YOUR DATA Rythu Saradhi Solutions Private Limited does NOT sell, rent, lease, or monetize individual farmer mobile numbers, personal contact details, or farm financial records to third-party telemarketers, lead brokers, feed marketing agents, or predatory lenders.

05. Authorized Sub-Processors & Data Transfers

We share data exclusively with trusted technical infrastructure providers bound by rigorous confidentiality agreements:

  • SMS / OTP Gateways: Enterprise telecom aggregators (e.g., Gupshup, Twilio, MSG91) solely to deliver one-time verification passwords and critical emergency weather/disease alerts.
  • Cloud Infrastructure: PostgreSQL database and application hosting located in certified Tier-IV Indian data centers (AWS / GCP Mumbai/Hyderabad regions).
  • Payment Aggregators: RBI-authorized payment gateways (e.g., Razorpay) to process subscription renewals. We do NOT store complete debit/credit card numbers or CVVs.
  • Weather Forecast Services: Non-personally identifiable latitude and longitude coordinates are passed to weather providers solely to fetch temperature, humidity, and rainfall predictions.
  • Statutory Authorities: Disclosed only upon receipt of a lawful court order or formal subpoena issued by an authorized law enforcement agency under Indian law.

06. Data Retention & Deletion Schedule

1. Active Accounts: Operational data is retained throughout active subscription cycles to maintain flock history and comparative batch records.

2. Statutory Audit Records (7 Years): Under the Indian Income Tax Act, 1961 and Goods and Services Tax (GST) regulations, all billing invoices, payment transaction IDs, and lifting sales records are retained for seven (7) financial years.

3. Account Closure & Data Purge: When an account is terminated, the user has thirty (30) days to download all farm records in PDF or CSV format. After ninety (90) days of dormancy, all personal identification records are permanently deleted or irreversibly anonymized.

07. Security & Encryption Standards

  • In-Transit Security: All mobile and web communications are encrypted using Transport Layer Security (TLS 1.3).
  • At-Rest Security: Cloud databases and server backups are encrypted with AES-256 standard encryption.
  • Role-Based Access: Farm owners strictly control which sheds their managers and supervisors can access.
  • Audit Trail: System changes, payments, and lifting tickets maintain permanent audit logs.

08. Your Rights as a Data Principal (DPDP Act 2023)

Under the DPDP Act 2023, you hold the following statutory rights:

  1. Right to Access: You may request a summary of personal data held and processed by Rythu Saradhi Solutions Private Limited.
  2. Right to Correction & Completion: You may update or correct outdated or incomplete personal and farm profile data.
  3. Right to Erasure: You may request deletion of your personal data, subject to mandatory 7-year statutory tax compliance retention.
  4. Right to Grievance Redressal: You have the right to register complaints with our Grievance Officer and receive resolution within statutory timelines.
  5. Right to Nominate: You may nominate an individual to exercise your privacy rights in the event of death or incapacity.

09. Statutory Grievance Redressal Officer

Pursuant to Section 8(10) of the DPDP Act 2023 and the Information Technology Act, 2000, our designated Grievance Redressal Officer is:

Grievance Redressal Officer Mr. K. V. S. R. Murthy
Head of Information Security & Data Governance
Rythu Saradhi Solutions Private Limited
Registered Office: Anantapur (Ananthapuramu), Andhra Pradesh — 515001, India
Grievance Email: grievance@rythusaradhi.com
Alternate Legal Desk: legal@rythusaradhi.com
Telephone: +91 8554 220 800 (Mon–Fri, 09:30 AM to 06:00 PM IST)

Statutory Resolution Timeline:

  • Acknowledgment: Within 24 business hours.
  • Resolution: Within 15 calendar days (and strictly not exceeding 30 calendar days).